User's Guide
EZ Unified Device Manager Pro
Provided by Event Zero
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Event Zero's EZ Unified Device Manager (UDM) Pro is an Enterprise-scale application platform for managing your Polycom voice-over-IP (VoIP) devices. The application consists of two main components:
- EZ UDM Pro Server
- Provisioning Bridge
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- Administration portal server for the configuration and management
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- of the
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EZ UDM Pro is cloud-based or on-premises, and provisioning bridges will always be on-premises.
- devices and also provisioning bridges in the enterprise. There is only one server in the topology.
- The server can either be in the Event Zero cloud or installed on-premise
- Provisioning Bridge
- Server that provides the configuration, firmware and resource files to the devices on enterprise network
- The number of provisioning bridges depends on the enterprise network and business requirements.
- Always installed on premise
To access the UDM Pro Server administration screens we recommend the following browsers:
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Note! EZ UDM Pro supports most current browsers if they comply with the W3C standards, including ECMA JavaScript and JSON. If you are unsure if your browser supports these standards, use one of the listed browsers. Browser versions cited are the versions that were used to test the software during development and Quality Assurance. Other versions may work fine, but if there is a potential problem, use a version cited to eliminate a possible change in browser behaviourbehavior.
This guide covers the screens found within the UDM Pro server portal. These screens allow you to configure your devices, load firmaware firmware and resources and manage the devices within your environment.
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When you sign in you are presented with an overview page and on the left hand side is a Sidebar.
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Further details on the items in the side bar are on these pages:
- Overview Screen
- Tags
- Device Profiles
- Speed Dial
- Software
- Resources
- Device Sets
- Locations
- Bridges
- Models
- Devices
- Unapproved Devices
- Security
- Settings