User's Guide
EZ Unified Device Manager Pro
Provided by Event Zero






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The Overview page reveals a quick look at your infrastructure and devices. From here, , most items and graphs can be clicked on to drill into the detail. The areas you can view are:

• Bridge Status

Listing of all bridges that have requested association with EZ UDM Pro. The bridges are identified by name and if approved, a green check mark. If the bridge is not yet approved, a yellow triangle. Clicking on a bridge takes you to the Bridge details page.

• Approved Devices

Approved Devices is the number of phone devices that are approved for use and are ready for provisioning or have been provisioned. Clicking the number takes you to the Devices sub-menu, described later under Devices.

• Unapproved Devices

Unapproved Devices is the opposite of Approved Devices. The number represents phone devices that not yet approved. Clicking the number takes you to the Unapproved Devices sub-menu, described later under Unapproved Devices. This panel is only visible when you have devices that are not yet approved.

• Provisioning Bridges

The number of Provisioning Bridges requesting association with EZ UDM Pro. Clicking the number takes you to the Bridges sub-menu, described later under Bridges.

• Device Sets

The number, displayed in a pie chart of device sets with number of devices assigned, of device sets configured to manage the phone devices assigned to a given set. Clicking on a segment will take you to the Device set page.

• Approved Devices by Model

Displayed as vertical bar graph, models of approved devices are listed at the bottom and the number of devices in that model is listed on the left of the graph. Clicking on a bar will take you to the models screen.

Sidebar Dashboard Items

The Sideboard Sidebar (essentially a menu), on the left side of the page, is your access to all functions for managing the software, provisioning bridges, and your deployed phone devices.
The sideboard sidebar is broken down to logical sections, each responsible for managing a part of configuration, management, and deployment.

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1. On the sidebar, click Software
2. On the right side of the Software page, click Add
3. On the Upload Software dialog, you have a couple options to upload the software package to EZ UDM Pro
   1. From your computer in a file browser, select the software package to upload, drag and drop it into the dropzone
   2. Click in the dropzone area, and from the resulting file explorer, select the package that you want to upload, then click Open
4. Note that there is a progress bar indicating that the file is uploading. When the file is uploaded, a notification is displayed at the bottom of the page indicating All files uploaded. Click Dismiss on the notification
5. If you have more software to upload, repeat Steps 3 and 4. If you are done adding software, click Software in the sidebar and confirm that the software is either in the Processing or Processed state.

Note! If there was a problem in processing, the status of the software will be Error. See the Appendix for information and steps to resolve the Error statusAdd FAQ or TS steps/article for Error status in Processing/Processed.

1. The software is ready to use when the status is Processed

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A function of good management is to delete items that you no longer need. When the last device that is using a given software and is upgraded to a newer or different software the software can be safely deleted.
Note! Deleting software that is in use by devices deletes all references and the source files for the software from EZ UDM Pro. Devices will continue to operate normally. However, you cannot deploy the deleted version of software to other devices without uploading the package into EZ UDM Pro. Due to all references to the software being removed, the software deployed to devices that was deleted
To delete a software package, do the following:

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