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User's Guide
EZ Unified Device Manager Pro
Provided by Event Zero


The information contained in this document represents the current view of Event Zero on the software discussed as of the date of publication and is subject to change at any time without notice to you. This document and its contents are provided AS IS without warranty of any kind, and should not be interpreted as an offer or commitment on the part of Event Zero, and Event Zero cannot guarantee the accuracy of any information presented. EVENT ZERO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.
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1. On the Device Profiles page, click Add
2. On the Device Profiles – Add New page in the Name text area, type the Name that you want to assign to this Device Profile. Name is a required field.

Tip! The name that you type here is what will be displayed in all subsequent configuration sections.

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1. Add the XML attributes to direct the desired behavior on the assigned devices. XML attributes are a required element to a Device Profile
   1. Click Add to add a new attributeBlahNeed content
   2. Click Clipboard to paste XML attributes that you copy from a saved file or other referenceBlahNeed content
   3. Click Import to use a pre-configured file in XML format (must be in a valid XML format)
      
   4. BlahNeed content
   
   
2. Click Save to commit your new Device Profile, or Cancel to exit the Device Profiles – Add New dialog page

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Speed Dial is a convenience feature for users since it allows the users . Instead of dialing an often-used number, needing to remember the country code, area code, and number – not to mention the occasions where an extension is needed – the user can dial a short sequence (for example, two, three, or four numbers) of numbers to execute the entire phone number. For most companies this is a powerful feature that end users have become accustomed to.to link entries in their local contact directory to speed dial contacts on the phone Home screen that enable you to place calls quickly using dedicated speed dial buttons.   These are commonly used to add items such as the Help Desk or Front Desk or Security to the screen of any device.  Just touch the button and it'll use the contact number to call that entry. 

EZ UDM Pro implements this feature fully by allowing you to configure Speed Dial sets that combine lists of numbers for users who share common speed dial needs. The entries can be internal users, external parties, such as customers or colleagues. Speed dial entries are assigned to departments, locations, up to and including the entire company.the system Tags and applied in the same form as XML to the devices. 

Speed Dial Main Screen

Selecting Speed Dial from the sidebar displays the main page for viewing and managing Speed Dial configurations. The main page displays:

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1. Click Speed Dial on the sidebar
2. Click Add to create a new entry
3. On the Speed Dial – Add New dialog, type a name for the Speed Dial set in the Name field (required)
4. Add a note or description in the description field (optional)
5. Click Add in the Entries dialog to create new speed dial entries
   1. Type the Speed Dial Number in the text field, using a number from 1 to 9999, this is the order in which they are applied to the device
   2. Type a first name as an identifier for the entry in the field labelled First Name (Required)
   3. Type a last name in the field labelled Last Name (Optional)
   4. Type a label (identifier) for this entry in the field Label (Required)

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Tags, described in the section Tags in this guide, are used to assign Speed Dial configurations to associate that  associate a Speed Dial with any Location, Device Set, Model, or Bridge. Speed Dial can also be associated with the unique Global tag.
Tags are only displayed for reference. All tag management for associations, creation, deletion, and other management of tags functions is configured in the Tags selection.

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1. On the sidebar, click Software
2. On the right side of the Software page, click Add
3. On the Upload Software dialog, you have a couple options to upload the software package to EZ UDM Pro
   1. From your computer in a file browser, select the software package to upload, drag and drop it into the dropzone
   2. Click in the dropzone area, and from the resulting file explorer, select the package that you want to upload, then click Open
4. Note that there is a progress bar indicating that the file is uploading. When the file is uploaded, a notification is displayed at the bottom of the page indicating All files uploaded. Click Dismiss on the notification
5. If you have more software to upload, repeat Steps 3 and 4. If you are done adding software, click Software in the sidebar and confirm that the software is either in the Processing or Processed state.

Note! If there was a problem in processing, the status of the software will be Error. See the Appendix for information and steps to resolve the Error statusAdd FAQ or TS steps/article for Error status in Processing/Processed.

1. The software is ready to use when the status is Processed

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A function of good management is to delete items that you no longer need. When the last device that is using a given software and is upgraded to a newer or different software the software can be safely deleted.
Note! Deleting software that is in use by devices deletes all references and the source files for the software from EZ UDM Pro. Devices will continue to operate normally. However, you cannot deploy the deleted version of software to other devices without uploading the package into EZ UDM Pro. Due to all references to the software being removed, the software deployed to devices that was deleted
To delete a software package, do the following:

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