User's Guide
EZ Unified Device Manager Pro
Provided by Event Zero


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1. On the sidebar, click Software
2. On the right side of the Software page, click Add
3. On the Upload Software dialog, you have a couple options to upload the software package to EZ UDM Pro
   1. From your computer in a file browser, select the software package to upload, drag and drop it into the dropzone
   2. Click in the dropzone area, and from the resulting file explorer, select the package that you want to upload, then click Open
4. Note that there is a progress bar indicating that the file is uploading. When the file is uploaded, a notification is displayed at the bottom of the page indicating All files uploaded. Click Dismiss on the notification
5. If you have more software to upload, repeat Steps 3 and 4. If you are done adding software, click Software in the sidebar and confirm that the software is either in the Processing or Processed state.

Note! If there was a problem in processing, the status of the software will be Error. See the Appendix for information and steps to resolve the Error statusAdd FAQ or TS steps/article for Error status in Processing/Processed.

1. The software is ready to use when the status is Processed

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A function of good management is to delete items that you no longer need. When the last device that is using a given software and is upgraded to a newer or different software the software can be safely deleted.
Note! Deleting software that is in use by devices deletes all references and the source files for the software from EZ UDM Pro. Devices will continue to operate normally. However, you cannot deploy the deleted version of software to other devices without uploading the package into EZ UDM Pro. Due to all references to the software being removed, the software deployed to devices that was deleted
To delete a software package, do the following:

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Noted earlier in the Overview section, your logged in user control is at the very top of the sidebar. From here, you can logout of your current session of EZ UDM Pro by clicking the Logout option.

Examples

Using XML in Device Sets to Change a Background

Logical Process Flow of a Device Configuration

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Appendix

Resource Links

Polycom publishes all technical documentation and software here:
http://support.polycom.com/PolycomService/support/us/support/voice/index.html
Sample links for common software guides:
Polycom RealPresence Trio Administrators Guide
Polycom UC Software 5.5.0

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