User's Guide
EZ Unified Device Manager Pro
Provided by Event Zero


The information contained in this document represents the current view of Event Zero on the software discussed as of the date of publication and is subject to change at any time without notice to you. This document and its contents are provided AS IS without warranty of any kind, and should not be interpreted as an offer or commitment on the part of Event Zero, and Event Zero cannot guarantee the accuracy of any information presented. EVENT ZERO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.
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The following sections of this guide provide information and detail on how to use the application. Installation information is contained in the Installation Guide.

Overview Page

The Overview page reveals a quick look at your infrastructure and devices, most items and graphs can be clicked on to drill into the detail. The areas you can view are:

• Bridge Status

Listing of all bridges that have requested association with EZ UDM Pro. The bridges are identified by name and if approved, a green check mark. If the bridge is not yet approved, a yellow triangle. Clicking on a bridge takes you to the Bridge details page.

• Approved Devices

Approved Devices is the number of phone devices that are approved for use and are ready for provisioning or have been provisioned. Clicking the number takes you to the Devices sub-menu, described later under Devices.

• Unapproved Devices

Unapproved Devices is the opposite of Approved Devices. The number represents phone devices that not yet approved. Clicking the number takes you to the Unapproved Devices sub-menu, described later under Unapproved Devices. This panel is only visible when you have devices that are not yet approved.

• Provisioning Bridges

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• Device Sets

The number, displayed in a pie chart of device sets with number of devices assigned, of device sets configured to manage the phone devices assigned to a given set. Clicking on a segment will take you to the Device set page.

• Approved Devices by Model

Displayed as vertical bar graph, models of approved devices are listed at the bottom and the number of devices in that model is listed on the left of the graph. Clicking on a bar will take you to the models screen.

Sidebar Dashboard Items

The Sidebar (essentially a menu), on the left side of the page, is your access to all functions for managing the software, provisioning bridges, and your deployed phone devices.
The sidebar is broken down to logical sections, each responsible for managing a part of configuration, management, and deployment.

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Located at the top, above Overview, is the name of the currently logged in user. Immediately below the user's name is a link to logout. Click Logout to quit this session of EZ UDM Pro.

Overview

The Overview selection, when clicked, takes you to the main dialog page, described in Overview Page.

Tags

Tags are the core of EZ UDM Pro. The concept of tags is both simple but allows powerful manipulation of the application of XML, software and speed dial templates to devices.   Tags are ordered from zero (0) being Unapproved (assuming ZTA is disable) to one (1) Approved Devices on down to any number of tags that is desired.  The tags are applied in the order as specified by the number, so during provisioning Approved devices, the Approved Devices (aka Global) tag will be applied first, followed by any mix of other tags added.

Concepts of Tags

Tags are generated for each item within EZ UDM Pro's main object types, including:

• Device Set (manually created groups of devices)
• Locations (defined by subnet)
• Bridges  (HTTP/HTTPS server the device is connected to)
• Model  (Polycom model number)
• AD Groups (in process)

Tag Application and Precedence

Tags are created and configured on the Tags main page. Tags can be created for four (4) types of objects:

• Device Set
• Locations
• Bridges
• Model

By default a special Device Tag called All Devices is created and cannot be removed and contains ALL approved devices for this tenant.  It has the lowest precedence and all other tags can override the values set in this tag.

There are two default Tag types that cannot be modified, deleted, or created.

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