This document provides information about the cloud service offering from Enoten.

Overview

Enoten provides cloud services for the UDM Pro and Ranger products. This means that the main service, data and web user interface are hosted by Enoten external to your organization. In order to function properly, most products will require a small on-premises component that communicates with the cloud service.

Hosted Services

Enoten hosts the services at professionally managed data centers to ensure reliability and security. There is both physical security and logical security to safeguard access to our servers with procedures in place to control both. The services accept data from your organization and serve up the web user interface. The web user interface is accessible on the Internet via HTTPS only.

On-premises

Where an on-premises service is required, for example to communicate with phones within your organization, then a Windows component is deployed to your servers as required. The on-premises component opens a secure connection to the cloud service to retrieve its configuration and upload real-time data.